Buy Now $271.00


  • Learn about the importance of having a clear focus on outcomes.
  • Avoid the dangers of a ‘consumerist’ approach to social care.
  • Discover how to keep a clear focus on what you are trying to achieve in each case or piece of work that you are involved in.


Improve your effectiveness by learning how to benefit from outcome-focused practice!

Shortages of resources can mean that social work professionals find themselves focusing on rationing scarce resources. This can mean that it is easy to become unfocused and lose sight of what we are trying to achieve. This is where outcome-focused practice comes in. It is based on the idea that, at all times, we should be clear why we are in people's lives, what problem or need we are helping them to address and what our plan for doing so is. Learn how to use the 'systematic practice' method to make sure that you are being outcome focused in your practice.


The Course

Dr Neil Thompson has been helping social workers and other professionals to improve their practice and achieve best results for over thirty years. In this course he warns of the dangers of 'drift' and 'losing the plot' by getting distracted by a wide range of other interests. Keeping a clear focus on what you are trying to achieve is part of the essence of good practice, and that is precisely what this curse will help you to do.

The course includes a Module Companion Workbook which you should print out before starting the course. It contains exercises to help you think about the issues covered and consolidate your understanding. It also contains space for you to make notes as you work your way through the course. After you have completed the course you will then have a valuable resource to serve as a reminder of your learning and a reference source.

You should take this course if you want to be as effective in your practice as you possibly can by keeping a clear focus on the outcomes you are working towards.


Course Modules

  • Module 1 - Traditional social work, Why problem solving?, Why empowerment?
  • Module 2 - A consumerist approach, The roots of consumerism, The extent of consumerism
  • Module 3 - The impact, The impact on 'service users', The impact on professionals
  • Module 4 - Rethinking our approach, Ends not means, Changing the culture
  • Module 5 - Systematic practice, Making sense of systematic practice, Benefits and challenges
  • Module 6 - Important steps, Managing interactions, Self-management
  • Conclusion